Kent Institute Australia | Course Certificate IV in Business
Kent Institute Australia is a successful Australian higher education and vocational training provider, with campuses centrally located in Sydney and Melbourne; close to all amenities with access to public transport.
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Certificate IV in Business


National code: BSB40215
CRICOS code: 086880G



Course Overview


The Certificate IV in Business can help provide students with the knowledge and skills to explore career options such as project officer or administrator in a variety of fields such as management, marketing and accounting.

You will be trained in developing teams and individuals, establishing networks, customer services strategies and innovation in the business world.


Quick Guide


Start dates and intakes:

  • 4th February, 2019
  • 4th March, 2019
  • 22nd April, 2019
  • 20th May, 2019
  • 8th July, 2019
  • 5th August, 2019
  • 23rd September, 2019
  • 21st October, 2019
  • 6th January, 2020

Course duration: 37 weeks (7 x study blocks of 4 weeks + breaks).
Study options: Full time study only.
Campus: Sydney
International applicants: Yes.




2019 Course fee: AUD $4,500 (Learn more about Fees)
VET Fee Help: No
AQF Level: Level 4
Scholarships available: No.
Study requirements: Full-time (20 hours per week) using blended mode (face-to-face and online) Note: Excludes Self Study for assessment tasks.
Academic requirement: Entry to this course requires:

  • Successful completion of Australian year 11 or equivalent; OR
  • Successful completion of an AQF recognised Certificate III in Business or other relevant qualification; OR
  • Relevant work experience in a related field.

(Learn more about the ways you can meet this criteria by viewing our Academic Entry Equivalencies)
English requirement: International Applicants from non-English-speaking backgrounds only.

  • IELTS (Academic) 5.5 with no band less than 5.0 or equivalent.

(Learn more about the ways you can meet this criteria by viewing our English Language Proficiency Requirements)
Entry pathways: BSB30112 Certificate III in Business or other relevant qualifications or with vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification.
Exit pathways:



  • Written assessments
  • Group projects
  • Oral presentations
  • Examinations


Course Units

Business Communication A:

  • BSBCUS402 Address Customer Needs

Business Communication B:

  • BSBCMM301 Process Customer Complaints
  • BSBCUS403 Implement Customer Service Standards

Business Communication C:

  • BSBCMM401 Make a Presentation

Marketing Principles A:

  • BSBMKG414 Undertake Marketing Activities

Marketing Principles B:

  • BSBINN301 Promote Innovation in a Team Environment
  • BSBMKG413 Promote Products and Services

Business Law and Work Health Safety A:

  • BSBWHS401 Implement and Monitor WHS Policies, Procedures and Programs to Meet Legislative Requirements

Business Law and Work Health Safety B:

  • BSBADM409 Coordinate Business Resources
  • BSBIPR403 Protect and use Brands and Business Identity




Want to know more?

To find the pathway to your future with Kent Institute Australia, just call on +612 9093 5151 or contact us.