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Kent Institute Australia | Diploma of Leadership and Management
Kent Institute Australia is a successful Australian higher education and vocational training provider, with campuses centrally located in Sydney and Melbourne; close to all amenities with access to public transport.
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Diploma of Leadership and Management


National code: BSB51915
CRICOS code: 095634B



Course Overview


This course is designed for those seeking a career in leadership and management across a range of enterprise and industry contexts. Individuals at this level highlight sound judgement in organising, implementing and monitoring their individual workload and the workload of their team. They have a complex skillset in communication, which they use to support their team in achieving enterprise requirements.


This course offers a practical understanding of operational planning management, emotional intelligence, team and meeting management, workplace relationship management and financial management.


Quick Guide


Start dates and intakes:

  • 22nd October, 2018
  • 7th January 2019
  • 4th February 2019
  • 4th March 2019
  • 22nd April 2019
  • 20th May 2019
  • 8th July 2019
  • 5th August 2019
  • 23rd September 2019
  • 21st October 2019

Course duration: 52 weeks (9 x study blocks of 4 weeks + breaks).
Study options: Full time study only.
Campus: Sydney
International applicants: Yes.




2018 Course fee: AUD $5,600 (Learn more about Fees)
Scholarships available: No.
Study requirements: Full-time (20 hours per week) using blended mode (face-to-face and online) Note: Excludes Self Study for assessment tasks.
Academic requirement: Entry to this course requires:

  • Successful completion of Australian year 12 or equivalent; OR
  • Successful completion of Kent’s AQF recognised Certificate IV in Business or other relevant qualification; OR
  • Relevant work experience in a related field.

(Learn more about the ways you can meet this criteria by viewing our Academic Entry Equivalencies)
English requirement: International Applicants from non-English-speaking backgrounds only.

  • IELTS (Academic) 5.5 with no band less than 5.0 or equivalent.

(Learn more about the ways you can meet this criteria by viewing our English Language Proficiency Requirements)
Exit pathways:



  • Case studies
  • Scenarios – problem solving
  • Practical activities
  • Oral Presentation
  • Multiple choice quiz
  • Written Portfolio
  • Projects
  • Practical observations


Course Units

Customer Relationship Management:

  • BSBCUS501 Manage quality customer service

Workplace Relationship Management:

  • BSBLDR502 Lead and manage effective workplace relationships

Marketing Planning:

  • BSBMKG506 Plan market research
  • BSBMKG501 Identify and evaluate marketing opportunities

Financial Management:

  • BSBFIM501 Manage budgets and financial plans

Marketing Mix and Trends:

  • BSBMKG507 Interpret market trends and developments
  • BSBMKG502 Establish and adjust the marketing mix

Project Work:

  • BSBPMG522 Undertake project work

Marketing Communication Planning:

  • BSBMKG523 Design and develop an integrated marketing communication plan

Marketing Audit:

  • BSBMKG515 Conduct a marketing audit

Planning and Monitoring Direct Marketing:

  • BSBMKG508 Plan direct marketing activities
  • BSBMKG509 Implement and monitor direct marketing activities



Want to know more?

To find the pathway to your future with Kent Institute Australia, just call on +612 9093 5151 or contact us.