Kent Institute Australia | Useful Links
Kent Institute Australia is a successful Australian higher education and vocational training provider, with campuses centrally located in Sydney and Melbourne; close to all amenities with access to public transport.
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Useful Links

(Police, Fire, Ambulance) Australia’s primary emergency call service number is Triple Zero (000)
Can be dialed from any fixed, mobile or pay phones. Only use this number in an emergency.

Police Service
Non emergency police matters, report a crime

131 444 (NSW)
9247 6666 (VIC)


Drug and Alcohol Information Service
Providing education, information, referral, crisis counselling and support about illegal drugs such as heroin, ice and cannabis, as well as legal drugs such as alcohol.

1800 422 599 (NSW)
1800 888 236 (VIC)


Poisons Information Centre
Information on risk assessment, management and treatment of human poisoning

Free over the phone counselling service

Housing/Homeless Support
NSW – Link2home (24 Hours)
VIC – Crisis Accommodation Info Line (7 days, 10am-Midnight)

1800 152 152
1800 627 727

Information on Education Services for Overseas Students (ESOS)
Find information about education services in Australia

Information on Studying in Australia
Find courses, information about study and living in Australia

Legal Information on Studying in Australia
Government site, Laws for International Education Providers

Department of Home Affairs
Information for students studying in Australia

Australian Customs and Border Protection Service
Information in entering Australia and quarantine issues

+61 2 6275 6666 (Outside Australia)


NSW Government Information for International Students
Find information about living and studying in Sydney.

VIC Government Information for International Students
Find information about living and studying in Melbourne.
Public Transport Sydney
Train, Bus, Ferry, Light Rail Timetables, services, facilities locations

Opal Card
NSW’s Smartcard ticket system

Public Transport Melbourne
Train, Bus Trams, services, facilities locations

VIC’s Smartcard ticket system

13 Cabs
Book a taxicab online

Legion Cabs
Taxi Service

13 14 51

Flight Times, Location, Shopping, Information


Sydney Airport International Student Welcome Desk
The Student Welcome Desk at Sydney Airport is a one-stop shop of information for students arriving in Sydney, New South Wales.

Melbourne Airport International Student Welcome Desk
The Student Welcome Desk at Melbourne Airport is a one-stop shop of information for students arriving in Melbourne, Victoria.
NSW Office of Fair Trading
Help know your rights when it comes to purchases in NSW

Consumer Affairs Victoria
Victoria’s consumer affairs regulator provide advice and information for
consumers, businesses, landlords and tenants

Telecommunications Industry Ombudsman (TIO)
For problems with phone cards or mobile phone services

1800 062 058


NSW Civil & Administrative Tribunal (NCAT)
For help with dispute resolution

1300 006 228


Fair Work Australia
Information and advice about your workplace rights and obligations.

1300 724 200


Anti-Discrimination Board
Information, complaints, prevention and laws

Student Ombudsman
Complaints by overseas student with providers

Information about Fair Work, health and safety compliance and workplace relations issues in Australia.

Legal Aid Helpline
Provides free information about your legal problem and contact details for services that might be able to assist you.
NSW – LawAccess NSW (Weekdays, 9am-5pm)
VIC – Legal Aid Victoria (Weekdays, 8:45am-5:15pm)

Victims of Crime
Provides free information and support to help you manage the effects of crime and guide you through the legal process.
NSW – Victims Services 8am (Weekdays, 8am-6pm)
VIC – Victims of Crime (7 days, 8am-11pm)
Australian Taxation Office
Lodge your tax return, Get a tax file number

132 861


Department of Foreign Affairs and Trade
Find your local consulate

Find your local Library

Quit Smoking Community
Information and resources to help adolescents quit smoking

Translating Interpreting Services (TIS) National (24 Hours)
A free telephone and on-site interpreting service for people who do not speak English and for people supporting them.

1800RESPECT (24 Hours)
A safe and confidential counselling service supporting people dealing with sexual assault, abuse, or domestic and family violence.

1800RESPECT (1800 737 732)


Mental Health Services (24 Hours)
NSW Mental Health Line
VIC Mental Health Advice Line

1800 011 511
1300 606 024


SANE Australia (Weekdays, 9am-5pm)
Provides information about mental illness, treatments, and where to go for support and help.

1800 187 263


MensLine Australia (24 Hours)
A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

1300 789 978


Women’s Helplines
Support, information and referrals for women on a range of issues including on family relationships, legal issues, domestic/family violence and emotional well-being.
NSW – Rape Crisis Centre (24 Hours)
VIC – WIRE Women’s Support Line (Weekdays, 9am-5pm)

1800 424 017

1300 134 130


Pregnancy Support Helpline (24 Hours)
Provides counselling, information and support for concerns or questions associated with an unexpected or difficult pregnancy, as well as support following a termination or pregnancy loss.

1300 737 732


QLife (7 days, 3pm-Midnight)
QLife is a counselling and referral service for lesbian, gay, bisexual, transgender and intersex (LGBTI) people.

1800 184 527


Blue Knot Foundation (7 days, 9am-5pm)
Telephone counselling for adult survivors of childhood trauma, their friends and family who support them.

1300 657 380


Doctors and Health Services
Search for a range of health services in your local area.