Can be dialed from any fixed, mobile or pay phones. Only use this number in an emergency.
Non emergency police matters, report a crime
Providing education, information, referral, crisis counselling and support about illegal drugs such as heroin, ice and cannabis, as well as legal drugs such as alcohol.
Information on risk assessment, management and treatment of human poisoning
13 11 26
Free over the phone counselling service
13 11 14
NSW – Link2home (24 Hours)
VIC – Crisis Accommodation Info Line (7 days, 10am-Midnight)
1800 152 152
1800 627 727
Find information about education services in Australia
Find courses, information about study and living in Australia
1300 363 079
Government site, Laws for International Education Providers
Information for students studying in Australia
1300 363 263
Information in entering Australia and quarantine issues
+61 2 6275 6666 (Outside Australia)
Find information about living and studying in Sydney.
Find information about living and studying in Melbourne.
Train, Bus, Ferry, Light Rail Timetables, services, facilities locations
NSW’s Smartcard ticket system
Train, Bus Trams, services, facilities locations
VIC’s Smartcard ticket system
Book a taxicab online
13 33 00
13 14 51
The Student Welcome Desk at Sydney Airport is a one-stop shop of information for students arriving in Sydney, New South Wales.
The Student Welcome Desk at Melbourne Airport is a one-stop shop of information for students arriving in Melbourne, Victoria.
Help know your rights when it comes to purchases in NSW
13 32 20
Victoria’s consumer affairs regulator provide advice and information for
consumers, businesses, landlords and tenants
For problems with phone cards or mobile phone services
1800 062 058
For help with dispute resolution
1300 006 228
Information and advice about your workplace rights and obligations.
1300 724 200
Information, complaints, prevention and laws
Complaints by overseas student with providers
Information about Fair Work, health and safety compliance and workplace relations issues in Australia.
Provides free information about your legal problem and contact details for services that might be able to assist you.
NSW – LawAccess NSW (Weekdays, 9am-5pm)
VIC – Legal Aid Victoria (Weekdays, 8:45am-5:15pm)
Provides free information and support to help you manage the effects of crime and guide you through the legal process.
NSW – Victims Services 8am (Weekdays, 8am-6pm)
VIC – Victims of Crime (7 days, 8am-11pm)
Lodge your tax return, Get a tax file number
Find your local consulate
+61 2 6261 1111
Find your local Library
Information and resources to help adolescents quit smoking
A free telephone and on-site interpreting service for people who do not speak English and for people supporting them.
A safe and confidential counselling service supporting people dealing with sexual assault, abuse, or domestic and family violence.
1800RESPECT (1800 737 732)
NSW Mental Health Line
VIC Mental Health Advice Line
1800 011 511
1300 606 024
Provides information about mental illness, treatments, and where to go for support and help.
1800 187 263
A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.
1300 789 978
Support, information and referrals for women on a range of issues including on family relationships, legal issues, domestic/family violence and emotional well-being.
NSW – Rape Crisis Centre (24 Hours)
VIC – WIRE Women’s Support Line (Weekdays, 9am-5pm)
Provides counselling, information and support for concerns or questions associated with an unexpected or difficult pregnancy, as well as support following a termination or pregnancy loss.
1300 737 732
QLife is a counselling and referral service for lesbian, gay, bisexual, transgender and intersex (LGBTI) people.
1800 184 527
Telephone counselling for adult survivors of childhood trauma, their friends and family who support them.
1300 657 380
Search for a range of health services in your local area.