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IT Support and Digital Marketing Officer

The Role

Kent is currently seeking an IT support and Digital Marketing Officer. This role will be based in our Sydney CBD campus and will report to the Executive Manager of IT & Facilities.

The IT support and Digital Marketing Officer is responsible for providing support to the IT unit with the secure and efficient delivery of all IT services within the company; as well as acting as a key liaison between all Kent locations and operational units to develop the organisation’s online marketing campaigns and oversee all lead nurturing activities for Kent.

Key Tasks 

  • Providing IT Support to all Kent
  • Assist in maintaining general building facilities equipment as required.
  • Create and implement digital marketing campaigns and support the development of targeted e-marketing and communication campaigns.
  • Design, edit and create marketing collateral including brochures, flyers, booklets, and banners using Adobe InDesign and Photoshop to support specific marketing campaigns.
  • Represent Kent at marketing and campus events as required.

Qualifications and Experience

  • A relevant undergraduate degree, diploma or certificate and/or a minimum of 1 to 2 years relevant IT experience – or –
  • A qualification in marketing or similar and/or substantial experience in a digital marketing and communications role.
  • Demonstrated high level technical expertise, problem solving skills and excellent oral and written communication skills.
  • Experience with or an understanding of CRM software, online platforms, databases and Google Analytics.
  • A strong understanding of digital and social media marketing, including performance measurement and analytics.
  • Experience in digital design including Adobe and Canva software.
  • Experience in digital media technologies and production of engaging online content.
  • Understanding of data analytics, and ability to draw insights and communicate recommendations to Kent senior management.
  • Knowledge of international business, marketing and/or project management in an education environment in the private or public sector would be advantageous.

Attributes

  • High level of attention to detail and accuracy. Innovative and creative thinker.
  • A broad IT background, knowledge of industry trends and the ability to apply and develop this knowledge in the workplace.
  • Ability to achieve critical deadlines and work as a team.
  • Ability to work individually and make good decisions when required, based on existing policies and procedures.
  • Ability to use judgment, resourcefulness and common-sense to explore opportunities and evaluate risks to achieve desired
  • A proven commitment to continual improvement, innovation and learning.

Specific Technical Criteria:

Desired Technical qualifications/experience would include:

  • Microsoft Windows OS desktop and server (including basic Active Directory skills).
  • Microsoft Desktop operating systems and Office
  • Software deployment methods.
  • Helpdesk logging/reporting tools.
  • Adobe Creative Cloud suite of
  • Good general PC/Server and peripheral hardware support, including printers and
  • Microsoft server applications (such as SQL and Exchange) advantageous.
  • Cisco and Dell network technologies (LAN/WAN) advantageous.
  • Basic programming/scripting skills would also be beneficial.
  • Previous experience with telephony systems/VoIP and Video conferencing would be advantageous.

APPLICATION PROCESS:

Please submit your application via email to HR@kent.edu.au . Please ensure your application includes a one-page cover letter detailing your suitability for the role and a copy of your resume. Please attention your cover letter to Daniel Burt.

For further information, please contact HR at HR@kent.edu.au .

 

Please note – only successful applicants will be contacted.

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Frequently Asked Questions

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We acknowledge and pay respects to the Elders and Traditional Owners of the land on which our two campuses stand.

Sydney Campus

  • +61 2 9093 5151
  • Level 11, 10 Barrack Street
    Sydney NSW 2000, Australia
  • info@kent.edu.au
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Melbourne Campus

  • +61 3 8353 0800
  • Level 10, 350 Queen Street
    Melbourne VIC 3000, Australia
  • info@kent.edu.au

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  • CRICOS Code - 00161E
  • TEQSA Provider No. - PRV12051
  • RTO Code - 90458
  • ABN - 49 003 577 302

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