On This Page
(Police, Fire, Ambulance) Australia’s primary emergency call service number is Triple Zero (000)
Can be dialed from any fixed, mobile or pay phones. Only use this number in an emergency.
Non emergency police matters, report a crime.
Drug and Alcohol Information Service
Providing education, information, referral, crisis counselling and support about illegal drugs such as heroin, ice and cannabis, as well as legal drugs such as alcohol.
Poisons Information Centre
Information on risk assessment, management and treatment of human poisoning
Free over the phone counselling service
Study In Australia
Information on Education Services for Overseas Students (ESOS)
Find information about education services in Australia
Information on Studying in Australia
Find courses, information about study and living in Australia
Legal Information on Studying in Australia
Government site, Laws for International Education Providers
Department of Home Affairs
Information for students studying in Australia
Australian Customs and Border Protection Service
Information in entering Australia and quarantine issues
NSW Government Information for International Students
Find information about living and studying in Sydney.
VIC Government Information for International Students
Find information about living and studying in Melbourne.
Public Transport Sydney
Train, Bus, Ferry, Light Rail Timetables, services, facilities locations
NSW’s Smartcard ticket system
Public Transport Melbourne
Train, Bus Trams, services, facilities locations
VIC’s Smartcard ticket system
Book a taxicab online
Flight Times, Location, Shopping, Information
Sydney Airport International Student Welcome Desk
The Student Welcome Desk at Sydney Airport is a one-stop shop of information for students arriving in Sydney, New South Wales.
Melbourne Airport International Student Welcome Desk
The Student Welcome Desk at Melbourne Airport is a one-stop shop of information for students arriving in Melbourne, Victoria.
Know Your Rights
NSW Office of Fair Trading
Help know your rights when it comes to purchases in NSW
Consumer Affairs Victoria
Victoria’s consumer affairs regulator provide advice and information for consumers, businesses, landlords and tenants
Telecommunications Industry Ombudsman (TIO)
For problems with phone cards or mobile phone services
NSW Civil & Administrative Tribunal (NCAT)
For help with dispute resolution
Fair Work Australia
Information and advice about your workplace rights and obligations.
Information, complaints, prevention and laws
Complaints by overseas student with providers
Information about Fair Work, health and safety compliance and workplace relations issues in Australia.
Legal Aid Helpline
Provides free information about your legal problem and contact details for services that might be able to assist you.
Victims of Crime
Provides free information and support to help you manage the effects of crime and guide you through the legal process.
Other Helpful Sites
Australian Taxation Office
Lodge your tax return, Get a tax file number
Department of Foreign Affairs and Trade
Find your local consulate
Find your local Library
Quit Smoking Community
Information and resources to help adolescents quit smoking
Translating Interpreting Services (TIS) National (24 Hours)
A free telephone and on-site interpreting service for people who do not speak English and for people supporting them.
1800RESPECT (24 Hours)
A safe and confidential counselling service supporting people dealing with sexual assault, abuse, or domestic and family violence.
Mental Health Services (24 Hours)
SANE Australia (Weekdays, 9am-5pm)
Provides information about mental illness, treatments, and where to go for support and help.
MensLine Australia (24 Hours)
A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.
Support, information and referrals for women on a range of issues including on family relationships, legal issues, domestic/family violence and emotional well-being.
Pregnancy Support Helpline (24 Hours)
Provides counselling, information and support for concerns or questions associated with an unexpected or difficult pregnancy, as well as support following a termination or pregnancy loss.
QLife (7 days, 3pm-Midnight)
QLife is a counselling and referral service for lesbian, gay, bisexual, transgender and intersex (LGBTI) people.
Blue Knot Foundation (7 days, 9am-5pm)
Telephone counselling for adult survivors of childhood trauma, their friends and family who support them.
Doctors and Health Services
Search for a range of health services in your local area.